Beyond Handbooks, Benefits, and Photo IDs: The Role of HR and Management in New Employee Onboarding

Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome and train your new employees while capturing their excitement of a new job and reducing their new job jitters is critical to their success. NEO is not a one day event, but rather a process that begins after their acceptance of the job and extends through the first year of their employment. Studies show that the new arrival’s primary concerns are three things–my job, my boss, and my coworkers. Dealing with new employee jitters and uncertainties is a high priority in orientation programs. How long this mental mayhem lasts may depend a great deal on employee orientation. It is estimated that 50% to 60% of new hires quit within the first seven months of their employment!

Learning Objectives

• To identify HR, the supervisor, and the Buddy’s roles in welcoming and training the new employee
• To discuss the new employee’s role in her or his orientation
• To differentiate between the orientation to the organization and the orientation to the department
• To assess, design, and develop, implement, and evaluate your department’s NEO strategy

Who should Attend?

• HR
• Management